Delivery & Returns

Delivery Policy

Where do you deliver?

FruitDel delivers fruits and vegetables within the Cebu province, particularly: Cebu, Mandaue, Cordova, Consolacion, Talisay, Lapu-lapu City, from Monday to Sundays.

 

How do you deliver?

We deliver via Grab and FoodPanda app services only.

Do I have to pay for the delivery?

Delivery payment is made via the app. We do not have any control about the fees that Grab and FoodPanda will impose. Sometimes they will have delivery promos and discounts.

 

Can I track my delivery online?

Yes you can track your order online via Grab and FoodPanda app.

Return & Exchange Policy

Due to the perishable nature of our products, we do not accept returns on any of our products. We take pride in our customer service. We want to be sure you are completely satisfied with your order from FruitDel. If you are not 100% satisfied with our products or service, let us know and we will either promptly issue an appropriate replacement or a refund. Please be advised to contact customer care with questions regarding quality control.